Imani Suite Hotel

Terms and Conditions

By using our website or booking a stay with us, you agree to the following terms and conditions:

Booking and Payment

  • Room rates and availability are subject to change until the booking is confirmed.
  • A valid credit card is required to guarantee your booking.
  • Full payment is due upon check-in, unless otherwise agreed.

Cancellation and No Show Policy

  • Cancellations or changes must be made at least 24 hours prior to arrival to avoid a fee.
  • No-shows will be charged the first night’s accommodation.

Check-in and Check-out

  • Check-in time is 2:00 PM and check-out time is 12:00 PM.
  • Early check-in and late check-out may be available upon request.
  • Guests must provide valid identification and a credit card upon check-in.

Hotel Policies

  • Smoking is not allowed in any rooms or public areas.
  • Pets are not allowed in the hotel.
  • Guests are responsible for any damages caused during their stay.
  • We reserve the right to refuse service to anyone, for any reason.

Intellectual Property

  • All content on our website is the property of Imani Suites and may not be used, reproduced, or distributed without our prior written consent.

Liability

  • We are not liable for loss or damage to guests’ personal belongings, or for any injury or loss suffered during their stay.
  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or hotel services.

Governing Law and Jurisdiction

  • These terms and conditions are governed by the laws of Indonesia.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Indonesia.